Privacy Policy
Effective July 15, 2026
Jotter exists to help you remember the people in your life. That means you trust us with notes about real people — and we treat that as the most sensitive kind of data an app can hold. This policy explains exactly what Jotter collects, where it goes, and what never happens with it.
The short version
- Your notes live on your device and in your private account. Nobody else can read them.
- We never sell your data, never show ads, and never allow your notes to be used to train AI models.
- AI processing happens through our own server — your notes are sent only to generate your results, and only when you ask.
- Delete your account and your data is gone from our servers.
What we collect
- Account information. Your email address (used for sign-in codes), or your Google account email if you sign in with Google. That's the only identity data we hold.
- Your notes and files. The people you add, the notes you write or dictate about them, and the files Jotter builds from those notes. These are stored locally on your device and synced to your account so your history survives a lost phone or reinstall.
- Onboarding answers. Your setup questionnaire answers, used to personalize the app.
- What we don't collect: your contacts, your location, your photos, or anything from other apps. Jotter only knows what you type or say into it.
How AI processing works
When you save a note, Jotter sends that note and the person's existing file to our server, which uses a third-party AI model (currently OpenAI's API) to organize it into your updated file, cheat sheet, or message drafts. Three commitments about this:
- Processing happens only when you take an action (saving a note, opening a cheat sheet) — never in the background.
- Only the relevant note and file are sent — never your whole database.
- Data sent through OpenAI's API is not used to train their models, and we never permit our data to be used for AI training.
Where your data lives
- On your device, in a local database, protected by your phone's security and Jotter's optional biometric lock (Face ID processing never leaves your device).
- In your account, hosted on Supabase (servers in the United States), protected by row-level security so your data is readable by your account alone.
Payments
Subscriptions are processed entirely by Apple through the App Store. We never see your card number or payment details.
Notifications
Follow-up reminders are scheduled locally on your device. We don't send marketing push notifications.
A note about the people in your notes
Your files describe people who haven't signed up for anything. Jotter is designed for thoughtfulness — remembering a client's kid's name, a friend's interview date. Please use it that way. We never contact, profile, or build any product around the people described in your notes; to us they are simply part of your private text.
Deleting your data
- Delete any person from the app and their file is removed from your device and your synced account.
- To delete your entire account and all synced data, use the account screen in Settings or email support@joinjotter.com — deletion is completed within 30 days.
Changes
If this policy changes materially, we'll note it in the app before the change takes effect. The effective date above always reflects the current version.
Contact
Questions about privacy: support@joinjotter.com