Support

We read everything. Replies usually within a day.

Email support@joinjotter.com for anything — bugs, billing, feature ideas, or deleting your account.

When does Jotter launch?

Jotter is in final testing and coming to the iPhone App Store soon. Want to know the moment it's live? Email support@joinjotter.com with "notify me" and you'll be first to hear.

Common questions

How do I cancel my subscription?

Subscriptions are managed by Apple: open Settings → your name → Subscriptions → Jotter on your iPhone, or the App Store app → your profile → Subscriptions. Canceling keeps your access until the end of the paid period.

I lost my phone — is my data gone?

No. Sign in on your new phone with the same email or Google account and everything comes back. Your files sync to your account continuously.

How do I delete my data?

Delete any person inside the app to remove their file everywhere. To erase your entire account, use the account screen in Settings or email us — full deletion within 30 days.

Is my sign-in code email not arriving?

Codes come from signin@joinjotter.com and usually arrive within seconds. Check spam/promotions the first time, and mark it "not spam" so future codes land up front.